We Offer Concierge Service for
Off-Brand Electric Mobility Products
702-568-0001

TYPICAL OFF-BRAND TYPE WARRANTY

  • Warranty only applies to products purchased directly from the Manufacturer or from one of their authorized distributors/resellers.
  • Products purchased from unauthorized third-party dealers are not covered.
  • The Warranty Period warrants to the original purchaser ("Purchaser") under normal use for a period of one (1) year from the date of original purchase.
  • The Manufacturer will, at its discretion, provide replacement parts. In cases where the entire product is shown to be irreparable, replace the product, provided the Purchaser follows Manufacturer claim procedures.
  • Contact Manufacturer customer service and follow their claim procedures before performing repairs or engaging a local repair shop.
  • Warranty does not cover damage or malfunctions caused by:

o Normal wear and tear.

o Improper installation, misuse, abuse, negligence, or accidents.

o Unauthorized repairs or modifications.

o Natural disasters or other external causes.

NEED A WARRANTY REPAIR?
Do not attempt a DIY warranty repair!
Your product is still under warranty but has stopped working. The manufacturer is willing to send replacement parts; however, you need to install the parts. Do you feel unsure about doing the repair yourself? No metric tools?
Do-It-Yourself?  Risks & Consequences
Voided Warranty: If the manufacturer determines that your DIY repair caused additional problems or worsened the initial issue, they might void the warranty. Some manufacturers void warranties if unauthorized repairs are performed.
Liability: If you perform the repair and someone gets hurt due to your mistake, you might be held liable.
Safety Hazards: Incorrect repairs can lead to safety hazards resulting in accidents or injuries. For example, Lithium ion battery fires, or brake repairs that compromise stopping.
Damage to the Product: Mistakes during repairs can worsen the initial issue or cause new problems. This could result in you paying for the cost of parts or rendering your product unusable.
Lack of Expertise: DIY repairs may lack the expertise of a professional that requires specialized knowledge and the proper tools.
Time and Effort: If you’re inexperienced, DIY repairs can take a lot of time and effort.
You paid for a working product.
That's how we keep it! 702-568-0001
[Fast-Track Warranty Processing]
FIRST: Schedule a Service Request
Do-It-Yourself: Delivery/Pickup Option
UPS Roadie: Delivery/Pickup Option

THE RIGHT TECHNICIAN IS
A LICENSED TECHNICIAN

Delivery Address Only
Not a Public Shop

Vincent J Danisi II, President
EZ Scooter Repair Shop Service Center
5820 Keystone Crest Street
North Las Vegas, NV 89081‑5222
Call Now 📞 702-568-0001
EZScooterNV@aol.com
NV Business License: NV20001443652
NLV Business License: BL110618

🌟 Why Home Visits Became Too Expensive

To repair a ride-on at your home, our technician had to:

  • Drive to your home
  • Transport your ride-on back to the shop
  • Return to your home after repair
  • Drive back to the shop again

Ask about Home Concierge Service!

🎯 Recommendation

  • Buy an Extended Warranty.
  • Buy from an authorized dealer only.
  • Unauthorized sellers = No Parts + No Warranty.
  • Extended warranty on unauthorized items usually means full refund.

 

Customer Instructions: Pickup, Drop-Off & Repair

Affordable Pickup & Delivery Service - Eliminate expensive home service calls.

 

How it works:

  • Request a One-Way Courier Pickup.
  • A driver will arrive at your home during the scheduled window.
  • Your Ride-On is transported by a certified courier directly to our shop.
    (Flat rate: $39–$59 depending on distance.)
  • You receive confirmation once your Ride-On arrives.
  • You Give Real-Time Repair Approval
    Our technician uses eyewear that streams during your appointment. All live audio and video is used only for your appointment and is never stored or shared.
    (Messenger, WhatsApp, Instagram or FaceTime required)
  • After your approval, your ride-on is serviced.
  • Once repaired, you have two choices:
    - Customer Pickup (free) at an Off-Site Location.
    - Courier Return Delivery (Flat rate: $39-$59 depending on distance.)

 

What You Need to Do:

1. Ensure the scooter is fully accessible for pickup.

2. Remove personal items from the scooter.

3. Provide accurate pickup instructions (gate codes, apartment numbers, etc.).

4 .  Include the sales receipt, charger, hardware, parts and any paperwork.