We Offer Concierge Service for
SUPERHANDY Electric Mobility Products

SUPERHANDY ONE-YEAR LIMITED WARRANTY

• Warranty only applies to products purchased directly from SuperHandy (Great Circle Machinery Corp) or from one of our authorized distributors/resellers.
• Products purchased from unauthorized third-party dealers are not covered.
• The Warranty Period warrants to the original purchaser ("Purchaser") under normal use for a period of one (1) year from the date of original purchase.
• The SuperHandy will, at its discretion, either provide replacement parts or, in cases where the entire product is shown to be irreparable, replace the product, provided the Purchaser follows SuperHandy’s claim procedures.
• Contact SuperHandy’s customer service and follow their claim procedures before performing repairs and engaging a local repair equipment shop.
• Warranty does not cover damage or malfunctions caused by:

o Normal wear and tear.

o Improper installation, misuse, abuse, negligence, or accidents.

o Unauthorized repairs or modifications.

o Natural disasters or other external causes.

 

Extended Warranties via SureBright

• Claim / Chat on website

o https://customer.surebright.com

• Email: support@surebright.com
• Call: 855-306-4874

 

NEED A WARRANTY REPAIR?
Do not attempt a DIY warranty repair!

Your product is still under warranty but has stopped working. The manufacturer is willing to send replacement parts; however, you need to install the parts. Do you feel unsure about doing the repair yourself? No metric tools?

DIY?  Risks & Consequences

Voided Warranty: If the manufacturer determines that your DIY repair caused additional problems or worsened the initial issue, they might void the warranty. Some manufacturers void warranties if unauthorized repairs are performed.
Liability: If you perform the repair and someone gets hurt due to your mistake, you might be held liable.
Safety Hazards: Incorrect repairs can lead to safety hazards resulting in accidents or injuries. For example, Lithium ion battery fires, or brake repairs that compromise stopping.
Damage to the Product: Mistakes during repairs can worsen the initial issue or cause new problems. This could result in you paying for the cost of parts or rendering your product unusable.
Lack of Expertise: DIY repairs may lack the expertise of a professional that requires specialized knowledge and the proper tools.
Time and Effort: If you’re inexperienced, DIY repairs can take a lot of time and effort.

You paid for a working product.
That's how we keep it! 702-568-0001
[Fast-Track Warranty Processing]